The Impact of Public Holidays on Delivery Time in Ingrid’s Checkout

Public holidays have a significant influence on order processing and delivery times. Ingrid’s Checkout takes these holidays into account, reflecting their impact on the delivery time promise shown during checkout.

Ingrid’s Concept of Public Holidays

Each bank holiday is considered in the delivery promise, and the timeframe is adjusted to account for non-working days. For instance, if the standard delivery time is stated as 1-2 business days and overlaps with the public holiday, the delivery promise will be extended to 2-3 business days. 

Examples of Extended Delivery Promises

To illustrate the impact of public holidays on the delivery time promise, consider the following examples: 

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Managing Public Holidays for Merchants

By default, Ingrid applies public holiday adjustments to all merchants to ensure accurate delivery promises. However, if merchants wish to opt-out of this feature, they can easily do so by sending a request to