Shipments filtering

This article describes the Shipments listing page and its functionality and features.

Status explanation

The following is the complete list of all the harmonised events for Ingrid Delivery Tracking

Status name	Definition
UNKNOWN	indicates an unknown status which could not be harmonized.
CREATED	indicates that a shipment has been created in SOM.
BOOKED	indicates that the order has been booked by the merchant.
PICKUP BOOKING SCHEDULED	indicates that booking service will include the delivery in the next booking operation.
BOOKED	indicates that the delivery has been successfully booked with the carrier
IN TRANSIT	indicates that the delivery is under transportation to pickup point or in line haul.
DELIVERY IN PROGRESS	indicates that the delivery is on its way to a customers home address.
ARRIVED AT PICKUP POINT	indicates that the delivery is ready for pickup at a pickup location.
DELIVERED	indicates that the delivery has been delivered to the customer.
CANCELED	indicates that the delivery has been suspended and will not proceed.
DELAYED	indicates that the delivery is delayed but will resume at a later time.
RETURNED	indicates that the delivery has been returned.
INFO	indicates some custom carrier event
ERROR	indicates that some error occurred.
NOTIFICATION_SENT	indicates that a delivery notification has been sent to the customer.
BOOKING RECEIVED BY CARRIER	indicates that the carrier has received booking information for the parcel.
ARRIVED AT PICKUP POINT	indicates that the package has arrived at a pickup point