How to increase radius for click and collect methods.

You need to increase the radius for your click and collect options? In this article we are explaining how to do so.

When developing click and collect methods, it is often necessary to expand their reach to accommodate a larger customer base.

Typically, the merchant provides all the necessary information within the business requirements, enabling the onboarding lead to understand the specific configurations needed for the account. However, there are often requests to expand the service radius to better serve a wider range of customers. In response to our merchants' requests and needs, we provide this option. But what does this mean for our clients' customers?This means that if a customer is located up to 300 kilometers from the brick-and-mortar store, we can extend the service radius. This allows the customer to conveniently place an order for pickup while traveling to their vacation destination.

If you are in the initial stages of your onboarding project, please bring this option to the attention of your onboarding lead. If you have already completed the onboarding process, feel free to contact our support team at support@ingrid.com to make this request.