Adding a Carrier product

This article explains how to add a carrier product in Ingrid Merchant Platform.

Add a new Carrier product


  1. From you Ingrid Merchant Admin go to Delivery Checkout > Regions > Choose a specific region.
  2. Scroll to the Carrier products list.
  3. Click the button "Add new +".
    Screenshot 2023-08-03 at 09.00.48
  4. Select a Shipping method from a drop down list. These are all available Carrier products supported in Ingrid.

    If you can't find a carrier product which you plan to use in this list, then we can proceed with a Custom Shipping Method. Find more in Custom Shipping Methods. Please contact or your Customer Success Agent for an assistance.
  5. Specify the Delivery Type for the Selected Carrier product (Delivery = Home delivery, Mailbox = Letter option or Pickup Point = Delivery to the Pickup Point)
  6. Set the default cut off time for this carrier product. This is a standard break time in the Delivery Checkout. This can easily be changed later in the Warehouse settings
  7. Click "Add"