Watchlist

Watchlist is a feature for Ingrid Transport Automation with which a user or a group can follow up and keep track on shipments. Shipments that are added to the watchlist can be followed up on based on status events taking place.


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What is a watchlist

Watchlist is a follow up feature supporting Transport Automation users to keep track of specific orders. A user can select shipments from the Shipments Page and add them to their personal watchlist. A shipment that is on a watchlist can then be shared and/or monitored.

The goal of the watchlist feature is to secure that you as a user can "save" shipment in a list to revisit this shipment at a later stage. This means that a user can secure that e.g. a manually placed or is actually pickup from the warehouse and/or is delivered to the end consumer within a certain date. Basically securing that certain shipments are processed the right way.

Shipment Monitoring

A shipment that has been place in a watchlist can be monitored. Monitoring is setup by selecting a shipment from the watchlist and clicking Monitor Shipment. User is the presented with the following options:

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Time based notification

  • User will at the decided date get an update on the status of the selected shipment in the Merchant Platform

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Status and time based notification

  • Means that user gets a notification of the shipment has fail to get the set status at a given date and time.

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Status based notification

  • Means that user is notified when the shipment reaches the selected status event.

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Notifications listing and Pending notifications

The bell symbol to the top right in the Merchant platform is where notifications take place and also where you find pending notifications listed. 

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Sharing Shipments from watchlist

Sharing watchlist shipments are only possible between users that has user tags.

A Transport automation user can have multiple user tags assigned to their user account. The tags are listed next to My Watchlist as seen below.

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To share a shipment

  1. Select the shipment you want to share
  2. Select the user tag to which you want to share it
  3. Click Save
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